{"id":14580,"date":"2015-04-01T13:10:24","date_gmt":"2015-04-01T13:10:24","guid":{"rendered":"https:\/\/www.upjs.sk\/fakulta-verejnej-spravy\/informacie-pre-studentov\/co-je-ais\/4264-2\/"},"modified":"2015-04-01T13:10:24","modified_gmt":"2015-04-01T13:10:24","slug":"4264-2","status":"publish","type":"page","link":"https:\/\/www.upjs.sk\/fakulta-verejnej-spravy\/informacie-pre-studentov\/co-je-ais\/4264-2\/","title":{"rendered":"Rie\u0161enie probl\u00e9mov"},"content":{"rendered":"<p>\n\t<strong>Pri hl\u00e1sen\u00ed probl\u00e9mu je potrebn\u00e9:<\/strong><\/p>\n<ul>\n<li>\n\t\tkorektne sa\u00a0identifikova\u0165 tzn. uvies\u0165 svoje <strong>cel\u00e9 meno<\/strong>, <strong>prihlasovacie meno (login)<\/strong>, pr\u00edpadne \u010fal\u0161ie \u00fadaje t\u00fdkaj\u00face sa \u0161t\u00fadia<br \/>\n\t\t<strong><span style=\"color: #ff0000\">!!!\u00a0nikdy neuv\u00e1dzajte v mailoch<\/span><\/strong><span style=\"color: rgb(255, 0, 0);\">\u00a0<strong>heslo, ani rodn\u00e9 \u010d\u00edslo<\/strong><\/span> (mail nie je bezpe\u010dn\u00e1 forma komunik\u00e1cie a vystavujete sa tak riziku zneu\u017eitia v\u00e1\u0161ho \u00fa\u010dtu a osobn\u00fdch \u00fadajov)<\/li>\n<li>\n\t\tjasne pop\u00edsa\u0165 probl\u00e9m (kedy a\u00a0ako sa prejavil)<\/li>\n<\/ul>\n<p>\n\t<strong>Na koho\u00a0sa\u00a0obr\u00e1ti\u0165:<\/strong><\/p>\n<ul>\n<li>\n\t\tProbl\u00e9my s\u00a0<strong>kartou PIK<\/strong> (vydanie, aktiv\u00e1cia, prolong\u00e1cia, po\u0161koden\u00e1,\u00a0nefun\u010dn\u00e1 alebo straten\u00e1 karta) rie\u0161i <a href=\"http:\/\/www.upjs.sk\/pracoviska\/ciakt\/aio\/\"><strong>spr\u00e1va AIO<\/strong><\/a><\/li>\n<li>\n\t\tProbl\u00e9my s <strong>prihlasovan\u00edm do AIS<\/strong> (zablokovan\u00fd \u00fa\u010det, expirovan\u00e9 alebo zabudnut\u00e9 heslo,\u00a0technick\u00e9 probl\u00e9my)\u00a0rie\u0161i <strong>fakultn\u00e1 spr\u00e1va AIS <strong>(\u00faradn\u00e9 hodiny:\u00a0pondelok a\u00a0piatok 10:00 &#8211; 12:00, streda 13:00 &#8211; 15:00)<\/strong><\/strong><\/li>\n<li>\n\t\tProbl\u00e9my s\u00a0<strong>AIS \u0161tudijn\u00e9ho charakteru<\/strong> (nespr\u00e1vne osobn\u00e9\u00a0\u00fadaje,\u00a0evienecia z\u00e1pisn\u00fdch listov a\u00a0predmetov &#8230;) rie\u0161i <strong>\u0161tudijn\u00e9 oddelenie<\/strong><\/li>\n<li>\n\t\tProbl\u00e9my\u00a0spojen\u00e9 s <strong>v\u00fdukou\u00a0predmetov a sk\u00fa\u0161kami<\/strong>\u00a0(podklady k predmetom, term\u00edny sk\u00fa\u0161ok, evidencia hodnotenia &#8230;) rie\u0161i pr\u00edslu\u0161n\u00fd <strong>vyu\u010duj\u00faci<\/strong> alebo\u00a0pr\u00edslu\u0161n\u00e1 <strong>katedra<\/strong><\/li>\n<li>\n\t\tV pr\u00edpade\u00a0<strong>probl\u00e9mov\u00a0s\u00a0otv\u00e1ran\u00edm aplik\u00e1ci\u00ed a dokumentov v AIS<\/strong> na va\u0161om po\u010d\u00edta\u010di, treba skontrolova\u0165 nastavenie prehliada\u010da pod\u013ea n\u00e1vodov, pr\u00edpadne pou\u017ei\u0165 n\u00e1stroj &#8222;<strong>Test prehliada\u010da<\/strong>&#8222;, ktor\u00fd sa nach\u00e1dza na vstupnej str\u00e1nke AIS a\u00a0v\u00a0pr\u00edpade zistenia nespr\u00e1vnych nastaven\u00ed, postupova\u0165 pod\u013ea uveden\u00fdch pokynov. Je zn\u00e1me, \u017ee niektor\u00e9 aktualiz\u00e1cie\u00a0syst\u00e9mu Windows m\u00f4\u017eu tieto nastavenia pozmeni\u0165.\u00a0<\/li>\n<\/ul>\n<p>\n\t<strong>Chybov\u00e9 hl\u00e1senia pri prihlasovan\u00ed: <\/strong><br \/>\n\t1.\u00a0 <strong>&#8222;Nezn\u00e1my login pou\u017e\u00edvate\u013ea&#8220;<\/strong> &#8211;\u00a0zle\u00a0zadan\u00e9 alebo neexistuj\u00face pou\u017e\u00edvate\u013esk\u00e9 meno.<br \/>\n\t2.\u00a0 <strong>&#8222;Heslo nie je spr\u00e1vne&#8220;<\/strong> &#8211;\u00a0nespr\u00e1vne heslo, po\u00a0<strong>5 zl\u00fdch zadaniach hesla<\/strong> za sebou sa <strong>\u00fa\u010det uzamkne<\/strong>.<br \/>\n\t3.\u00a0 <strong>&#8222;Konto pou\u017e\u00edvate\u013ea nie je platn\u00e9&#8220;<\/strong> &#8211; zamknut\u00fd \u00fa\u010det pou\u017e\u00edvate\u013ea.<br \/>\n\t4.\u00a0 <strong>&#8222;Heslo pou\u017e\u00edvate\u013ea expirovalo&#8220;<\/strong> &#8211; vypr\u0161ala doba platnosti hesla.<\/p>\n<p>\n\t<strong>Pozn.<\/strong><br \/>\n\t&#8211;\u00a0<strong>Odblokovanie<\/strong> (zamknut\u00fdch, expirovan\u00fdch) \u00fa\u010dtov je mo\u017en\u00e9 vykona\u0165 <strong>aj mailom <\/strong>(uvies\u0165 horeuveden\u00e9 z\u00e1kladn\u00e9 \u00fadaje), pr\u00edpadne <strong>telefonicky<\/strong> po\u010das <strong>\u00faradn\u00fdch hod\u00edn\u00a0<\/strong>(vi\u010f. kontakty v AIS).<br \/>\n\t&#8211;\u00a0<strong>Pri\u00a0zabudnut\u00ed\u00a0loginu<\/strong>\u00a0je\u00a0potrebn\u00e9 sa dostav\u0165\u00a0osobne\u00a0a\u00a0preuk\u00e1za\u0165 sa platnou ISIC kartou.<\/p>\n<p>\t\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pri hl\u00e1sen\u00ed probl\u00e9mu je potrebn\u00e9: korektne sa\u00a0identifikova\u0165 tzn. uvies\u0165 svoje cel\u00e9 meno, prihlasovacie meno (login), pr\u00edpadne \u010fal\u0161ie \u00fadaje t\u00fdkaj\u00face sa \u0161t\u00fadia !!!\u00a0nikdy neuv\u00e1dzajte v mailoch\u00a0heslo, ani rodn\u00e9 \u010d\u00edslo (mail nie je bezpe\u010dn\u00e1 forma komunik\u00e1cie a vystavujete sa tak riziku zneu\u017eitia v\u00e1\u0161ho \u00fa\u010dtu a osobn\u00fdch \u00fadajov) jasne pop\u00edsa\u0165 probl\u00e9m (kedy a\u00a0ako sa prejavil) Na koho\u00a0sa\u00a0obr\u00e1ti\u0165: Probl\u00e9my &hellip; <a href=\"https:\/\/www.upjs.sk\/fakulta-verejnej-spravy\/informacie-pre-studentov\/co-je-ais\/4264-2\/\">\u010c\u00edta\u0165 \u010falej<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":14445,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","footnotes":""},"page_category":[],"class_list":["post-14580","page","type-page","status-publish","hentry"],"acf":{"acf_link_na_externy_obsah":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Rie\u0161enie probl\u00e9mov - Fakulta verejnej spr\u00e1vy | UPJ\u0160<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.upjs.sk\/fakulta-verejnej-spravy\/informacie-pre-studentov\/co-je-ais\/4264-2\/\" \/>\n<meta property=\"og:locale\" content=\"sk_SK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Rie\u0161enie probl\u00e9mov - Fakulta verejnej spr\u00e1vy | UPJ\u0160\" \/>\n<meta property=\"og:description\" content=\"Pri hl\u00e1sen\u00ed probl\u00e9mu je potrebn\u00e9: korektne sa\u00a0identifikova\u0165 tzn. uvies\u0165 svoje cel\u00e9 meno, prihlasovacie meno (login), pr\u00edpadne \u010fal\u0161ie \u00fadaje t\u00fdkaj\u00face sa \u0161t\u00fadia !!!\u00a0nikdy neuv\u00e1dzajte v mailoch\u00a0heslo, ani rodn\u00e9 \u010d\u00edslo (mail nie je bezpe\u010dn\u00e1 forma komunik\u00e1cie a vystavujete sa tak riziku zneu\u017eitia v\u00e1\u0161ho \u00fa\u010dtu a osobn\u00fdch \u00fadajov) jasne pop\u00edsa\u0165 probl\u00e9m (kedy a\u00a0ako sa prejavil) Na koho\u00a0sa\u00a0obr\u00e1ti\u0165: Probl\u00e9my &hellip; 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